Alternatives
A Pingdom alternative built around clients
Pingdom is a website monitoring product from SolarWinds. Pingtier is uptime and TLS certificate monitoring for web agencies and MSPs that look after many client websites. This page compares the two. Pingdom facts come from Pingdom's own public pages, as of November 2026 (checked 2026-11-08).
Pingtier opens as a free beta soon. Sign-up is not open yet.
Who each tool fits
Pingdom can fit you better if you need:
- SMS alerts, mobile push alerts or webhooks.
- A public status page and reports.
- Real User Monitoring of page views.
- Checks from many cities. Its probe feed lists 149 probe servers in 54 cities.
- Unlimited users on every Synthetic Monitoring plan.
Pingtier can fit you better if you:
- Look after websites for clients and want monitors grouped per client.
- Want to pay per client, not per check.
- Want an outage counted only when probes on two different providers agree.
- Use bot protection, and want a Blocked status instead of a false Down alert.
- Want one daily email about certificates that expire soon.
Pingtier has no status pages, reports, SMS, phone alerts or public API.
Pingtier and Pingdom compared
Pingdom facts are as of November 2026 (checked 2026-11-08). Each Pingdom cell links its source. Prices are shown as Pingdom's page showed them. Pingtier facts describe the beta.
| Pingtier | Pingdom | |
|---|---|---|
| Free option | Free plan: 3 clients, 5 monitors each, 15 per organisation, one user | 30-day free trial. No permanent free plan shown (pingdom.com, checked 2026-11-08) |
| Price | Free during beta. Then EUR 4 per client a month, excl. VAT. | Synthetic Monitoring from $18/mo billed monthly, or $16.50/mo billed annually, for 10 uptime checks, 1 advanced check and 50 SMS (pricing, checked 2026-11-08) |
| Price is based on | Number of clients | Number of checks and SMS. All Synthetic tiers list the same features (pricing, checked 2026-11-08) |
| Fastest check interval | Every 3 minutes on the free plan. Every 30 seconds on the paid plan, after beta | 1 minute, the interval Pingdom recommends (HTTP check docs, checked 2026-11-08) |
| Check locations | 8 IPv4 probes on 4 providers in Europe, the US and Asia | 149 probe servers (146 active) in 54 cities and 26 countries, counted from the feed (probe feed, checked 2026-11-08) |
| Choosing locations | Each monitor selects its regions: EU, US, Asia. All are selected by default | You select one of 5 region groups. The system picks about 10 probes in it (docs, checked 2026-11-08) |
| Outage confirmation | Down needs failures from at least 2 probes on different providers | A probe in a different location retests a failed test. Down is confirmed only if the retest also fails (docs, checked 2026-11-08) |
| When a firewall or bot protection blocks probes | Blocked status, with the probe IP addresses and User-Agent to allow. No Down alert | The docs advise allowlisting the probe IPs. They say a 403 usually means the probes are blocked (docs, checked 2026-11-08) |
| TLS certificate expiry | Notices at 30, 14 and 7 days in one daily digest at 08:00 your time. An SSL issue opens at 14 days or less. Chain and hostname are checked too | Alert on the expiry day by default, or a set number of days before. The check is marked DOWN from then on (docs, checked 2026-11-08) |
| Alert channels | Slack and email, for Down and for recovery | Email, SMS, mobile push, webhooks, and apps such as Slack and PagerDuty (alerting docs, push, checked 2026-11-08) |
| Status pages | Not offered | One public status page per organisation (docs, checked 2026-11-08) |
| Users and roles | One user on the free plan. The team comes with the paid plan, after beta. Roles: Owner, Admin, Technician | Unlimited users on all Synthetic tiers (pricing). Roles: Viewer, Editor, Admin, Owner (docs), both checked 2026-11-08 |
Prices and features change. Check the linked pages for current details.
What Pingtier does for agencies
- Clients first. You add a client, then its hostnames. Add one hostname or paste a list.
- One price per client. Free during beta. Then EUR 4 per client a month, excl. VAT. The paid plan allows up to 10 enabled monitors per client.
- Checks. HTTP(S) status, keyword, response time (shown as charts) and TLS certificate (expiry, chain, hostname).
- A Today list. Down, Blocked and SSL issues appear in one list. You can acknowledge, assign and snooze them. You resolve a Down issue by hand. Blocked and SSL issues close by themselves.
- Client message drafts. Each incident has a draft for the client. Use Copy, Open in email or Mark as told. Pingtier never sends anything to your clients.
- Your time zone. Times show in your organisation's time, with the zone.
- Passwordless sign-in. Use a magic link, a passkey, Google or GitHub.
Read more about SSL certificate expiry monitoring and per-client pricing.
Moving from Pingdom
- List the sites you check today.
- Group the sites by client.
- In Pingtier, add each client and paste its hostnames.
- Connect Slack, or use the email alerts.
- Allow the Pingtier probes in your bot protection. How Pingtier checks lists the IP addresses and the User-Agent.
The free plan has 5 monitors per client. Keep that in mind when you move a large client.
How Pingtier confirms an outage
One failed check does not send an alert. Pingtier asks up to 3 more probes, each on a different provider, to check the site. It opens a Down incident only when at least 2 probes on different providers see the failure. Then it sends the Slack and email alert at once. It sends another alert when the site recovers.
Pingtier runs 8 IPv4 probes on 4 providers: 4 in Europe, 2 in the US and 2 in Asia. Each region has probes on at least 2 providers. If a site blocks visitors from a region, unselect that region for its monitor. The incident shows the result per region.
If bot protection answers every probe with a challenge, the monitor shows Blocked. Pingtier sends one email with the probe IP addresses and the User-Agent to allow. It does not open a Down incident.
Read the details on outage confirmation. Also compare Pingtier with UptimeRobot.
Start free beta
Pingtier opens as a free beta soon. Sign-up is not open yet.
Free during beta. Then EUR 4 per client a month, excl. VAT.
FAQ
Can I sign up for Pingtier today? Not yet. Sign-up opens soon. The Start free beta button takes you to a page that says when sign-up opens.
Does Pingtier have a free plan? Yes. The free plan covers 3 clients with 5 monitors each, 15 per organisation, checked every 3 minutes, for one user.
Does Pingtier send SMS or have status pages? No. Pingtier sends alerts by Slack and email. It has no status pages, reports, SMS, phone alerts or public API.
When did you check the Pingdom facts? We checked Pingdom's public pages on 2026-11-08. Prices and features can change, so check the linked pages for current details.